Shipping policy
Thank you for shopping with us. We take pride in offering carefully curated, limited-quantity pieces. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5 PM will be processed the next business day.
Shipping Rates & Delivery Time
Shipping rates are calculated at checkout.
Estimated delivery times:
- Standard Shipping: 5–8 business days
- Express Shipping: 2–4 business days
Free shipping may be offered on qualifying orders.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact us directly.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
Delays
Please note that delivery times are estimates and may be affected by factors outside of our control, such as:
- Carrier delays
- Weather conditions
- High demand periods
Lost or Stolen Packages
Due to the nature of our brand, many of our pieces are limited or one-of-a-kind.
Once an order has been shipped and handed over to the carrier, we are no longer responsible for lost or stolen packages.
For this reason, we do not offer refunds or replacements for orders that are marked as delivered but cannot be located.
We strongly recommend:
- Double-checking your shipping address before placing your order
- Ensuring a secure delivery location
- Contacting the shipping carrier directly for delivery-related issues
If you experience any issues, feel free to contact us and we will do our best to assist you.
Incorrect Shipping Information
We are not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure all information is accurate before completing your purchase.
Contact
For any questions regarding shipping, please contact us at:
vallmontboutique@gmail.com